Privacy Policy

Information we collect

When you request a quote, book an assessment or contact us, we may collect your name, contact details, property information and enquiry details.

How we use your information

We use this information to respond to enquiries, arrange EPC assessments, provide quotations, deliver services and maintain appropriate business records.

Lawful basis and retention

Information is processed where necessary to respond to your request, provide a service, meet legal obligations or pursue legitimate business interests. Records are kept only for as long as reasonably required.

Sharing and security

We do not sell personal data. Information may be shared with service providers or assessors where necessary to fulfil your request, subject to appropriate safeguards.

Your rights

You may have rights to access, correct, erase or restrict use of your personal information. Contact info@epc4leicester.co.uk with a privacy request.

Cookies

This site does not include analytics or advertising scripts. Enquiry forms prepare a message for you to send through your own email app or WhatsApp; they do not automatically submit your details.

Contact

For privacy questions, contact EPC4Leicester using the details on the Contact page.